When you select Send Code on the Home or Traveling screen, we'll email a one-time code to the email associated with the account (subject line: Your One-Time HBO Max Code). The email should arrive within a few minutes. Make sure to check all folders in your inbox, including Promotions, Junk, and Spam.

Understanding the Context

Cox device Install: Press the Home or Contour button on your Cox voice remote, choose Apps, and then HBO Max. From the Home screen of your Android TV, go to Settings and under Device, choose About. These steps may vary depending on your Android OS version. From the home screen on your VIDAA TV, go to Settings > System or About (depending on your TV).

Key Insights

Here you'll find your VIDAA TV's model number, OS version, firmware version, and more.