Medical Record Access and Sharing Epic offers several different features through the MyChart patient portal to allow you to access your health records. Riverside Health now uses Hello World, a secure texting experience powered by Epic. Get quick updates about appointments, check-ins, billing, and more—right on your phone.

Understanding the Context

If you have an e-mail address on file then your Riverside MyChart Username will be sent to your e-mail account. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact your Riverside MyChart help desk at (757) 534-9440 to help you regain access to your Riverside MyChart account. If you do not remember any of this information, you will have to contact your Riverside MyChart help desk at (757) 534-9440 to help you regain access to your Riverside MyChart account. As you move between your healthcare providers, this organization may securely exchange your health information with other healthcare organizations so that your care team can see all of your health information.

Key Insights

This secure, electronic exchange of your record gives your care team information they need to give you safe and effective care, and allows Riverside MyChart to give you a more complete ... Need more help? If you require further assistance, contact your Riverside MyChart help desk at 757-534-9440 to help you regain access to your Riverside MyChart account. New to Riverside MyChart? Riverside Bill Pay Paying your healthcare bills has improved.

Final Thoughts

Our new bill pay system, Riverside Bill Pay, is designed around you and offers an improved experience with enhanced options for paying your bill.